PCaaS, or PC as a service, is a service where hardware, software, and services are bundled together and offered as a monthly subscription service. The bundled services can vary but could potentially include some of the following:
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According to IDC, PC sales declined throughout 2016, so many technology companies are turning to alternatives to offset those losses in revenue. This service can provide benefits to both the provider and the client. The subscription model provides reliable monthly revenue to the technology companies and long-term cost savings and efficiencies to clients. As noted in the IDC 2016 Commercial PC Survey, “PCaaS lowers the financial barriers of PC refreshes and provides flexibility and scalability that traditional PC procurement does not.” The survey also notes that over 40% of IT decision makers have or are considering switching to PCaaS in the next year.
The PCaaS subscription can be flexible for businesses experiencing rapid growth or even those decreasing the size of their workforce. It also allows companies to stay on top of technology advancements in a more timely way. As noted by Lillian Tay, a principal research analyst at Gartner, PCaaS can help “minimize the impact of technology obsolescence and reduce the management of PCs internally.” Clients frequently cite the following benefits of PCaaS and DaaS services:
Several major technology companies have recently launched PCaaS and DaaS (device as a service) models. Lenovo’s PCaaS is currently being offered only in Australia with future plans to deliver the services through their channel partners if their beta test proves to be successful. They have also stated a minimum order of 200 to qualify. HP recently announced a DaaS (Device as a Service) offering. However, it appears that they only cover devices in their own portfolio. There are some large consulting firms that say they can do this, but only in situations that involve tens of thousands of end users.
Bizbang offers their PCaaS10TM service which provides 10 comprehensive IT related services including:
Bizbang is OEM agnostic allowing the customer to choose freely the right technology for them.